We offer both soft washing and pressure washing, ensuring your property looks its best.
At Safari Softwash, we use safe, highly effective techniques, including soft washing or pressure washing, to restore and maintain the beauty of your home or business. Keep reading to see some of the commonly asked questions we get about our process, services, and our team.
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What services do you offer?
We provide comprehensive exterior cleaning solutions for both residential and commercial properties, including roof washing, siding cleaning, gutter cleaning, window washing, and the cleaning of driveways, patios, decks, fences, and brick structures using tailored soft washing or pressure washing methods.
What areas do you serve?
We proudly serve home and business owners throughout the Williamsburg, Virginia area, including Williamsburg, Jamestown, Toano, Providence Forge, Yorktown, and Newport News.
Are you licensed and insured?
Yes, our company is fully licensed and insured to perform professional exterior cleaning services. This ensures complete protection and peace of mind for both our residential and commercial clients.
Do you conduct background checks on your technicians?
Yes. To ensure your complete safety and confidence, we require annual employee background checks for every member of our team before they work on your property.
How long have you been in business?
We are a 100% locally owned and operated business that has been professionally serving our community since 2017, bringing years of local experience to every project.
Do you serve both residential and commercial properties?
Yes, we provide expert exterior cleaning for both homes and businesses. Our team is equipped to handle everything from small residential driveways and single-family houses to large commercial buildings and parking lots.
Do you offer any guarantees for the landscaping and plants around my property?
Yes, we provide a 100% Plant Guarantee. Our cleaning methods and solutions are designed to be environmentally friendly, but if our cleaning solutions inadvertently harm any of your plants, we will replace them free of charge.
What is the main difference between soft washing and pressure washing?
Pressure washing relies on high-pressure water streams to blast away surface dirt, which is ideal for highly durable surfaces. Soft washing, on the other hand, utilizes a low-pressure stream—similar to a garden hose—combined with specialized, biodegradable cleaning solutions to kill mold, algae, and mildew at the root.
How do you determine whether to use soft washing or pressure washing?
When we are called to a job, our technicians evaluate the material, age, and condition of the surfaces being cleaned. We use pressure washing only on durable surfaces like concrete, while delicate surfaces like vinyl siding, stucco, and roofs are treated with a no-pressure soft wash to prevent damage.
Is high-pressure washing safe for my whole house?
No, traditional high-pressure washing can cause significant damage to delicate exterior materials. It can crack vinyl siding, blast away the protective granules on asphalt shingles, and tear up wood decks. For these reasons, we use our no-pressure soft washing method for house and roof structures.
What cleaning solution do you use for soft washing?
We use water-based, low-VOC, and biodegradable cleaning solutions that consist of water, an eco-friendly surfactant to break down grime, and a specialized solution to kill underlying organic growth. This combination ensures a deep clean without harsh or hazardous runoff.
Can soft washing safely clean my roof without causing damage?
Yes, our roof washing service is entirely safe. We apply a no-pressure soft wash treatment that breaks down dark algae streaks, moss, and lichen all the way to the root without disrupting the underlying structure or materials of your roof.
Do you clean siding and gutters using your soft wash method?
Yes, we use our gentle, soft washing method to clean residential and commercial siding and gutters. This allows us to lift away unsightly pollen, dirt, mold, and spider webs without pulling siding panels loose or damaging gutter tracks.
Can your team safely clean multi-story homes or tall commercial buildings?
Yes. Because our soft washing systems can spray cleaning solutions significant distances, we can thoroughly clean multi-story houses and commercial buildings safely from the ground or using extended equipment, minimizing the need for ladders on your property.
Are your house and roof cleaning treatments safe for my family and pets?
Yes. Our cleaning solutions are water-based, non-hazardous, and biodegradable. We take strict precautions to rinse down the areas thoroughly, and with our plant guarantee, you can rest assured that your family, pets, and landscaping remain completely safe.
What types of surfaces do you treat with pressure washing?
We reserve pressure washing for tough, dense materials that can withstand high pressure. This includes concrete driveways, sidewalks, parking lots, and pathways, effectively stripping away years of embedded dirt and grime.
Can you remove stubborn oil stains and tire marks from driveways?
Yes, we combine our specialized concrete cleaning agents with targeted pressure washing to lift and eliminate tough contaminants, including oil stains, tire marks, rust, and heavy mold growth on walkways and driveways.
Do you provide cleaning services for decks, patios, and fences?
Yes, we offer professional cleaning for decks, patios, and fences. Whether your outdoor features are made of wood, vinyl, or composite materials, we adjust our treatment methods to safely wash away weathering and mold without harming the material.
Can you clean delicate brick or paver surfaces safely?
Yes. For brick and paver surfaces, we evaluate the condition of the mortar or joint sand first. We typically apply a soft wash solution to kill the weeds and moss between the cracks, followed by a controlled low-pressure rinse to avoid dislodging any joint materials.